Reluctant Hero: A 9/11 Survivor Speaks Out by Michael Benfante Genres: Memoir, Non-Fiction Original Publication Date: 2011 Source: Advanced Reading Copy from the publisher. Goodreads Find the Author: Website, Goodreads, Amazon Reluctant Hero. On Tuesday, September 11, 2001, Michael Benfante went to work, just like he had day after day, at his office on the eighty-first floor in the World Trade Center North Tower. Moments after the first plane struck, just twelve floors above him, Benfante organized his terrified employees, getting them out the office and moving down the stairwells. On his way down, he and another co-worker encountered a woman in a wheelchair on the sixty-eighth floor. Benfante, the…